“When my Mom died suddenly, we were all shocked and we didn’t know what to do. We had to go down to the hospital morgue to see her. While we were there, a funeral home came to us and offered their services for a reasonable price. But when we went to the make the arrangements, the price was more than double what they had said. And to top it off, when we said that we wanted to move my mom to a different funeral home they charged us such a high price to move her. We couldn’t afford to pay that price and pay for the funeral too so we stayed with them. The funeral was an insult to my Mother’s memory, we were not satisfied at all. The Funeral Directors Association has deemed the following activities to be unethical: • Soliciting, Canvassing or Touting for funerals by funeral homes at the nation’s hospitals and mortuaries • Soliciting funerals by uninvited visits to the home of a bereaved family • Soliciting funerals at the scene of an accident • Unfair Pricing I find this term to be confusing and can be misunderstood. Maybe we can use "Unrealistic Pricing"? The Funeral Directors Association believes that it is the sacred right of each family to select a funeral home without harassment from any funeral home. We recommend that families should select a funeral home based on: • The Age and Experience of the Funeral Home • The Employment of Certified Funeral Directors • The Recommendation of a friend or relative based on a previous experience • The Best value for your hard earned dollars

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