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Let GOA know how we feel!

Let GOA know how we feel!

4,656 signatures 344 to reach 5,000
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Started by Anonymous 17 years, 10 months ago
At popular request I\'ll reword the petition text. Todays fiasco has shown how GOA are not a suitable company to be running a big MMORPG title in Europe. Europe is the biggest player base for games like these. GOA decided to release their European Account Centre on the same day they planned to bring the Open Beta servers up. Even after a community uproar that this was a bad idea, nothing was changed. Today, the account centre supposidly went live at 09:30 Western European time, and since then there has been nothing but problems. People who signed up to the site in the past years, but were not lucky enough to get a spot in the recently ended Closed Beta, had to make a new account. A list of errors: - Timeout errors (414) while trying to sign up. - Database connectivity errors - Authentication Image not showing - Email\'s not arriving / Email\'s being delayed for up to 3 hours - Entered keys being invalid or expired. This petition is to put a number on the actual amount of people not satisfied with this. Some of us paid to get into this Beta. EA and Mythic should atleast be made aware of how GOA is running things. Sign if you feel this is unacceptable. **** Update ****** - People with an account on war-europe.com before the Account Center went live didn\'t need to make a new one, and this was apparently a mistake. Glad they told us that after 7 hours of trying to create a 2nd account.

Updates

September 10, 2008

We have reached two thousand five hundred signatures on this petition. It is clear that the frustration felt within our community today is both deep and widespread. These numbers reflect a serious disconnect between the service we expected and the reality we experienced.

Reached 2,500 supporters

September 7, 2008

Reached 1,000 supporters

September 7, 2008

Reached 100 supporters

September 7, 2008

6 Comments

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Elena Lane
17 years ago Featured

This is so frustrating. I just want to play the game but their site is completely broken. worst experience ever.

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Dave Grant
17 years ago Featured

Give the EU hosting to someone who actually knows how to handle a database. Never seen such a mess.

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Mark Liu
17 years ago Featured

Absolute joke of a launch. Spent all day refreshing and still nothing works. Get it together GOA.

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Jason Greer
17 years ago Featured

mythic needs to find a new partner asap because this is embarrassing for the warhammer name

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Kevin Ryan
17 years ago Featured

Why announce a time if you arent ready? I could have been doing literally anything else with my time.

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Sarah Porter
17 years ago Featured

paid for early access just to look at a 414 error screen all day. honestly pathetic service.

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