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Status: Closed — this petition is no longer accepting signatures.

A formal response from Dreamhost about their recent run of bad service

A formal response from Dreamhost about their recent run of bad service

Closed — 64 supporters Verified

Final supporters

S
social b.
S
Seth M.
D
David R.
J
Jake W.
R
RWatts
A
Anonymous
C
Christina
J
Julio G.
U
Urine W.
L
Lisa B.
+54 more
Started by Anonymous 14 years, 5 months ago
I've been a Dreamhost customer for nearly 5 years and host dozens of websites on their service. Starting in 2011, we have seen the service fail on all sorts of levels, but primarily the basic host services are getting worse and worse. Gone are the days where the 99.9% uptime guarantee actually meant something. I'm sick and tired of the pass we keep giving them, and their inability to respond to pressure from their customers. I'm most likely leaving dreamhost, but I want an explanation, and I want to hear from the source just what is going on, and why we should keep entrusting our websites (which, for most of us, is our livelihoods) with their service. Sign here to demand a public dialogue and discussion about how they're going to do better, and what we, as dedicated customers can expect in the coming months that will convince us to stay. We want to know!

Updates

March 23, 2012

The momentum is undeniable now. Dreamhost cannot ignore us for much longer.

6 Comments

J
Jessica Gray
14 years ago Featured

Been hearing excuses for months. really tired of it.

B
Brian Ellis
14 years ago Featured

THE DOWNTIME IS KILLING MY BUSINESS. DO BETTER.

S
Sarah Jordan
14 years ago Featured

Used to love them but it has gone downhill so fast. I have clients yelling at me because of these outages. fix it!

K
Kevin Patterson
14 years ago Featured

Waiting on a response for 3 days now. Ridiculous.

M
Mike Mensah
14 years ago Featured

total nightmare trying to reach anyone over there. its like they dont even care that sites are losing money.

D
Dave Dunn
14 years ago Featured

Finally. My sites have been down more than up lately and support just gives me copy paste responses. Enough is enough.