Skip to main content

Status: Closed — this petition is no longer accepting signatures.

Rockstar Games resolve customer service problems

Rockstar Games resolve customer service problems

Closed — 17 supporters Verified

Final supporters

M
Marvin G.
C
Christopher M.
T
Taz
S
Someone
B
Boris
C
Cory
M
Matt
S
Someone
L
LeeH
J
Jake M.
+7 more
AM
Started by Andy Moore 11 years, 8 months ago
In may 2014 it was reported that Rockstar Games had sold 33 MILLION copies of GTA 5! In November 2014 they released GTA 5 for the PS4 & Xbox One, increasing their sales further.


Forbes talks about revenue in the BILLIONS when discussing Rockstar's GTA sales.


Despite the hugely popular title and the vast amount of money generated from it's sale Rockstar are letting many of us, their customers, down! Many of us are having problems with the game, especially the online part. Some can't play, some can't get their old characters on the new consoles, some have paid for DLC they just haven't received. And yet Rockstar are seriously dragging their heels with their customer support. You only have to look at their support ticket system, twitter and forums to see the vast majority of frustrated fans are not getting any replies at all from Rockstar!


We've paid our money, you've made many $$s, please Rockstar give us a a little support and look after your customers. The one place you really need to invest in is your lacking and shocking customer support with your GTA5 game being as bug filled as it currently is.


This petition calls for Rockstar to immediately resolve the issues within GTA 5 and to resolve their extremely lacking customer support so some of us can at least get replies to our tickets and forum posts.

14 Comments

J
Jake Malcom
11 years ago Featured

Continuous connection and Rockstar Cloud unavailabilty. Did not recieve GTA$500,000 for online account.

A
Andy Moore · petition starter
11 years ago Featured

I paid for shark cash DLC for GTA 5. Spent nearly £20 and have nothing. Rockstar fail to reply to me or resolve my issue.

M
Marvin Gaye
11 years ago

Fix these servers please!!!

C
Christopher Mayer
11 years ago

Great game. Terribad Servers, would love to actually do a heist for once, or even a mission with friends for that matter. GG ROCKSTAR (sarcasm) For gamers everywhere, please do everything you can for a stable and fun online gaming experience. Don't fail for the future of GTA!

T
Taz
11 years ago

Can't even play online with a wired connection you lot take the p*ss

A
Adam Peebles
11 years ago

This company should be held to the same standards as all other consumer products. If it is not ready to play than it is not ready to be sold. Selling products with known defects is immoral and illegal.

B
Boris
11 years ago

Fix the servers

C
Cory
11 years ago

TAKE SOME OF THE MILLIONS YOU'VE MADE OFF OF US AND PAY SOME PEOPLE TO FIX YOUR BUGGY GLITCH FEST KNOWN AS GTA V

Share Petition

Don't stop at signing, share the petition link with friends to multiply our impact

Copy link or share directly

Instagram
QR Code