Change Server Transfer Rules & Make Them Clearer
Changes to server transfer rules have resulted in family alliances being separated on the same map without any way to return. In the past alliances could transfer simultaneously without issue. Three alliances attempted to transfer from one zone to another on the same map. The system allowed one to transfer but not the other two - and the zone became locked. That alliance is now unable to transfer back to their original server despite another 3+ billion CP alliance leaving the server on the same day.
There was no warning issued prior to transfer stating that the server would be locked once one of the alliances transferred. The rules are written in a confusing ambiguous way, referring to top zones and top players and percentages but provides no insight into what the top zones are, what their CP is or whether joining a zone will lock the server. Nor is there any way to return to one's prior zone in instances like this. But the game makers are quite happy to charge $1200 USD to $2400 USD for alliances to transfer.
We hav has submitted multiple requests to Jimmie and Support without adequate assistance. It is simply a copy past exercise of the rules - without any insight into how to resolve the situation or reunite their families. By contrast, there are other servers with almost 20 billion CP and 10 alliances in the same family sitting in a single zone and even more in the same HomeWorld.
Rules like this make the game unplayable in later seasons when members are quitting regularly and the only way for alliances to grow and survive is to band together or merge.
We have lost several players already, and more including SVIP's are ready to quit the game entirely after investing 12 months and thousands of dollars building up their accounts.
We implore Last Fortress to either change the rules and make them more fair and easier to understand. There is currently no way to see what a zone's power or top 200 / top 10 commanders looks like - but the rules are based on this. This needs to be clearly visible. Alternatively, Last Fortress should at a minimum, allow zone returns within 48 hours of transfer so alliances aren't completely stranded and disadvantaged.
Updates
October 19, 2024
The momentum behind this push proves the developers cannot keep ignoring our families being torn apart. Post this link on your Facebook alliance pages and email the support lead directly to demand a fix for these locked zones.
Reached 100 supporters
October 19, 2024
36 Comments
According to your rules, our leadership did everything they were supposed to do. Game mechanics failed us. We are expected to follow the rules in the structure of the game, we should be able to expect the same from our developers. Please make this right and move our alliance to 400 as it should’ve been
Agree totally. Advantages some and disadvantages others. Unfair policy change with no communication in advance of change.
There’s absolutely no reason why we can’t at least be put back into 399. We don’t want tickets back. We just want to be back in our server.
Make the rules and statements less ambiguous. Also with the money people invest in this game it should be a human responding to issues. Not a automated or scripted reply. Responses should also be prompt, not 12+ hrs. 1-2 hrs maximum should be an acceptable time frame.
Ambiguous rules. No way to clearly identify what a zone's CP or Top 200 Commanders and their CP are. No clear warning transferring will lock a zone. No recourse / path to return to old server. Happy to take our money but won't resolve issues that will see players quit. Do better.
Ok
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Change Server Transfer Rules & Make Them Clearer
Changes to server transfer rules have resulted in family alliances being separated on the same map without any way to return. In the past alliances could transfer simultaneously without issue. Three alliances attempted to transfer from one zone to another on the same map. The system allowed one to transfer but not the other two - and the zone became locked. That alliance is now unable to transfer back to their original server despite another 3+ billion CP alliance leaving the server on the same day.
There was no warning issued prior to transfer stating that the server would be locked once one of the alliances transferred. The rules are written in a confusing ambiguous way, referring to top zones and top players and percentages but provides no insight into what the top zones are, what their CP is or whether joining a zone will lock the server. Nor is there any way to return to one's prior zone in instances like this. But the game makers are quite happy to charge $1200 USD to $2400 USD for alliances to transfer.
We hav has submitted multiple requests to Jimmie and Support without adequate assistance. It is simply a copy past exercise of the rules - without any insight into how to resolve the situation or reunite their families. By contrast, there are other servers with almost 20 billion CP and 10 alliances in the same family sitting in a single zone and even more in the same HomeWorld.
Rules like this make the game unplayable in later seasons when members are quitting regularly and the only way for alliances to grow and survive is to band together or merge.
We have lost several players already, and more including SVIP's are ready to quit the game entirely after investing 12 months and thousands of dollars building up their accounts.
We implore Last Fortress to either change the rules and make them more fair and easier to understand. There is currently no way to see what a zone's power or top 200 / top 10 commanders looks like - but the rules are based on this. This needs to be clearly visible. Alternatively, Last Fortress should at a minimum, allow zone returns within 48 hours of transfer so alliances aren't completely stranded and disadvantaged.
Updates
October 19, 2024
The momentum behind this push proves the developers cannot keep ignoring our families being torn apart. Post this link on your Facebook alliance pages and email the support lead directly to demand a fix for these locked zones.
Reached 100 supporters
October 19, 2024
36 Comments
I’ve spent thousands on this game. Would have spent thousands more until this debacle. Our jump to be with family should have been like any other. Instead they changed the code and we are stranded with no way to rejoin family. Last Fortress has failed its players. It’s time for the devs to do better
According to your rules, our leadership did everything they were supposed to do. Game mechanics failed us. We are expected to follow the rules in the structure of the game, we should be able to expect the same from our developers. Please make this right and move our alliance to 400 as it should’ve been
Agree totally. Advantages some and disadvantages others. Unfair policy change with no communication in advance of change.
There’s absolutely no reason why we can’t at least be put back into 399. We don’t want tickets back. We just want to be back in our server.
Make the rules and statements less ambiguous. Also with the money people invest in this game it should be a human responding to issues. Not a automated or scripted reply. Responses should also be prompt, not 12+ hrs. 1-2 hrs maximum should be an acceptable time frame.
Ambiguous rules. No way to clearly identify what a zone's CP or Top 200 Commanders and their CP are. No clear warning transferring will lock a zone. No recourse / path to return to old server. Happy to take our money but won't resolve issues that will see players quit. Do better.
Ok
Please make this easier
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I’ve spent thousands on this game. Would have spent thousands more until this debacle. Our jump to be with family should have been like any other. Instead they changed the code and we are stranded with no way to rejoin family. Last Fortress has failed its players. It’s time for the devs to do better